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With more than 200 industry certifications, our trained professionals can quickly and proficiently resolve Tier 1, 2 and 3 technical support issues when they arise.

With more than 200 industry certifications, our trained professionals can quickly and proficiently resolve Tier 1, 2 and 3 technical support issues when they arise.

Knowledge and Expertise to Help Your Staff Address Issues

As part of our client services, we provide the option of authorized support on a number of partner technologies. Our trained, certified solutions experts are available to respond to your needs. Multiple tiers of service are available including 24x7x365 access to qualified personnel. Our support centers are co-located within our North American Security Operations Centers (SOCs) and staffed around-the-clock.

Efficient

Optiv Security’s support staff can provide expertise to your organization cost-effectively. We staff experts so you don’t have to.

Knowledgeable

Our consultants and advisors are certified and trained on the technologies they support. They have the in-depth knowledge to handle your support needs right the first time.

Fast Access

With multiple call centers located in North America, our 24x7x365 access to experts gets you the right response quickly.

How We are Different

Why Optiv?

  • Our Authorized Support Service helps your organization resolve technical problems through efficient and trustworthy technical support. Optiv’s certified experts are equipped with deep product knowledge and will provide timely response and issue remediation.

  • For organizations and individuals seeking training and certifications on select best-of-breed technologies, Optiv provides some of most well respected training courses in the industry.

  • Access certified experts capable of assisting you with your product support needs

Consolidated List of Optiv Services

  • Authorized Support
  • Product Training
  • Access additional services when you need them

How Can We Help?

Let us know what you need, and we will have an Optiv professional contact you shortly.


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