Authorized Support

Knowledge and Expertise to Help Your Staff Address Issues

As part of our client services, we provide the option of authorized support on a number of partner technologies. Our trained, certified solutions experts are available to respond to your needs when you have an issue and need to reach out. A number of tiers of service are available including 24x7x365 access to qualified personnel. Our support centers are co-located within our North American security operations centers (SOCs) and staffed around-the-clock.

  • Access certified experts capable of assisting you with your product support needs
  • Access additional services when you need them

Efficient

Optiv’s support staff can provide expertise to your organization cost-effectively. We staff experts so you don’t have to.

Knowledgeable

Our consultants and advisors are certified and trained on the technologies they support. They have the in-depth knowledge to handle your support needs right the first time.

Fast Access

With multiple call centers located in North America, our 24x7x365 access to experts gets you the right response quickly.


Our Services

 

Authorized Support

We provide expertise and support for the following best-of-breed technologies:

Blue Coat, Check Point, F5, Fortinet, Intel Security, Juniper, Palo Alto Networks, Pulse Secure and Sourcefire.

Product Training

For organizations and individuals seeking training and certifications on select best-of-breed technologies, Optiv provides some of most well respected training courses in the industry.

  • Product Training

Customer Support Number

 

If you have already purchased Optiv's Authorized Support, you can contact our security professionals at:

888-732-9407

Get In Touch

Whether you are looking for general information or have a specific question, we want to help.

Contact Us