The Situation – meet PCI compliance requirements and manage risk 24/7

A leading multi-brand national retailer, with 60+ years specializing in apparel and sporting goods, needed to maintain evolving security demands while expanding in over 1,000 store locations. Tasked with meeting PCI (payment card industry) compliance requirements around privacy and data loss for a new secure payment program, this was just the tip of the iceberg when handling sensitive data and mitigating risk.

The client’s security team lacked both the resources and expertise to transition from a reactive to proactive approach. With an increased likelihood of data breaches and compliance requirements going unmet, the retailer faced a loss of productivity, visibility and additional security risks. Committed to building a holistic cybersecurity program, once new technologies were in place and POS (point of sale) data was encrypted, they would need to optimize their program for risk management 24x7x365.

The Solution – transition from reactive to proactive through MSS (Managed Security Services)

To start building the foundation for an effective security program, our Security Executive Service Directors first collaborated with the retailer’s security team to take an inventory of existing solutions, while assessing potential risks and coverage. Our Client Solutions Architects then demonstrated the core capabilities of a security solutions integrator (SSI) with a customized report – which included top recommendations for action in alignment with their retail compliance requirements, while optimizing their security program to align with business drivers.

Becoming a true extension of our client’s security team, Optiv Managed Security Services (MSS) implemented critical 24x7x365 remote access to all essential expertise and infrastructure. Our client now has a long-term roadmap that helps reduce risk and maximize efficiency.