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Optiv’s Healthcare Center of Excellence Let Us Handle Security so You Can Focus on Saving Lives Overview Case Studies Benefits Highlighted Services Contact Us Better Security for Better Patient Outcomes The stakes don’t get much higher than when a patient’s life is on the line. A small error can have life-altering consequences, so it’s absolutely critical to deliver the right services to the right patient at the right time. Your security tools should help you deliver better patient outcomes, not stand in your way. Healthcare Is Unique; Your Security Should Be, Too At Optiv, we understand the unique challenges the healthcare industry faces. Our team of former healthcare CISOs and security professionals has lived through it all and has the expertise to help you secure your organization. Patient protected health information (PHI) needs to be secured, while also ensuring providers have the right access to deliver care to patientsRansomware is on the rise across all industries, but a disruption to healthcare services would be uncommonly catastrophicMany facilities have a mix of technologies in their environment – everything from connected, internet of medical things (IoMT) devices like IVs and pacemakers, to imaging equipment running on deprecated operating systems, to legacy software storing patient records. Knowing what you have, much less how to protect it all, can be dauntingSpeaking of legacy… many providers are behind the curve of digital transformationOn top of it all, security often gets the short end of the stick when it comes to budget and management support Talk to a Healthcare Expert. Healthcare Cybersecurity Use Cases Image It can be intimidating trying to build a secure hospital, but we have the expertise to help get you there. We’ve identified the top security use cases and can deliver on all of them. Identity maturity and credential managementIoMT and device security managementHIPAA complianceEDR and threat monitoringData governance: discovery and classification Data protection: data loss prevention (DLP) and public key infrastructure (PKI)Third-party and business partner risk managementSegmentation and network design Optiv in Action: Case Studies Assessing a State Agency Image Assessing Compliance Posture and Third-Party Performance for a State Agency A state agency with limited resources and a relatively new team sought to understand the overall maturity of their privacy program, with special attention to any gaps or vulnerabilities regarding HIPAA privacy compliance. They also contracted a third party to operate some of their facilities and needed to assess their performance against both HIPAA regulations and a sample facility run by the agency. After conducting an assessment, Optiv presented a complete revision of policies to significantly increase program maturity and eliminate conflicting information between agency and third-party operations. This involved returning ownership and oversight of the privacy program to the covered entity privacy officer and creating and implementing new formal processes and documentation to align business practices with privacy regulations. By the end of the engagement, the agency had established a mature, compliant standard to use across all the facilities they managed, and improved communication and collaboration between the covered entity and third-party associate to protect patient privacy. Mergers and Acquisitions for a National Benefits Provider Image Adoption of Policies and Standards Across Newly Acquired Clinics by a National Healthcare Benefits Provider A national healthcare benefits provider had recently acquired a group of patient clinics across multiple markets, as well as a smaller group of clinics in the Pacific Northwest. The parent company’s policies and standards needed to be adopted by the newly acquired clinics, which were of significantly different maturity levels by market. The client had a few objectives: To identify controls, policies, procedures and standards that conflicted with parent company requirementsTo determine current compliance with the HIPAA security ruleTo provide a roadmap to remediate any gaps or vulnerabilities discovered during the process Optiv’s assessment mapped all HIPAA findings to the NIST Cybersecurity Framework (CSF) to complement the parent company’s organizational standards and support current risk management integration efforts. We provided separate reports, executive presentations and remediation roadmap recommendations for each individual market and business unit to address their unique priorities. After the engagement, the client had significantly improved their HIPAA security posture across the organization and had a standardized point of authority at the agency level across all facilities and business units. They also gained valuable insight into how to prioritize and further integrate newly acquired markets under their corporate cybersecurity standards. IoT/OT Assessment for a Fortune 500 Pharmaceutical Manufacturer Image Assessing, Optimizing and Operating an IoT/OT Environment for a Fortune 500 Pharma Client A Fortune 500 pharmaceutical manufacturer needed to rapidly deploy a global internet of things and operational technology (IoT/OT) implementation to provide threat monitoring of their existing COVID-19 manufacturing environment. They hoped to scale and optimize their existing resources while reducing IoT/OT deployment times. They also wanted to develop 24/7 threat detection, analysis and response capabilities as well as specific runbooks for their IoT/OT environment. Optiv began with a discovery and assessment workshop with a focus on detection content as well as existing processes and technology. We took a phased approach to deploy, tune and onboard each manufacturing site into our managed security services (MSS) to accelerate monitoring coverage and provided manual analysis of OT reports until MSS onboarding was complete. This approach not only decreased the time to monitoring, but also the overall deployment time of the IoT/OT environment. Our capability-based approach helped the client meet their requirements and enabled us to accelerate project delivery and provide guidance on strategic execution. The tailored runbooks and around-the-clock coverage we provided also improved visibility into the IoT/OT components of their security environment, such as infrastructure, data flow and threats. This led to greater efficiencies and more value from their technology investments and, in turn, a measurable reduction in risk, time-to-remediate and patient care-impacting events. Why Optiv for Healthcare Security? We know the healthcare industry is unique. Our people have the right experience to understand that security strategy in healthcare goes far beyond just HIPAA compliance. Ranked in the top 10 cybersecurity firms by KLAS 200+ hospital organizations as clinical clients 64% of the Fortune 500 healthcare firms 3+ former healthcare CISOs on staff 150+ consultants with healthcare experience Highlighted Services Image Security Strategy Assessment Not sure where you stand today? A security strategy assessment can help you gauge your program’s effectiveness against the realities of your organization. We offer assessments tailored to the healthcare industry, so you know how you measure up to HIPAA and other regulations as well as your peers. Learn More HIPAA Security Assessment How do HIPAA, HITECH and the Final Omnibus Rule impact your organization? What specific threats do you face? And most importantly, what measures should you take to address your long- and short-term compliance requirements? We’ll help you answer all these questions and more. Learn More Image Image Connected Device Security Services Healthcare, like many industries, has seen a huge shift to connected devices. Not only that, but the emphasis has shifted to a fully connected care experience. Every connected device represents a potential security loophole. Optiv can help you gain visibility into all these components so you can reduce risk. Learn More Related Services Image Cybersecurity Awareness Month: Securing Internet-Connected Devices in Healthcare We understand that your care needs to be reliable and private, and part of that care depends upon technology. Read more Image Medical Device Security and Patient Safety This post offers a number of basic security recommendations for medical devices. Read more Image IoT and Healthcare: A CAM Q&A with Sean Tufts Yes: hospitals use lots of #IoT these days. Nope: it isn’t all secure. By a long shot. It’s week 3 of #CyberSecurity Month. Read more Talk to a Healthcare Expert Our security experts include former healthcare CISOs who have been in the trenches. We understand the unique challenges healthcare organizations face today and are ready to help. Fill out the form below to get started.