Identity and Access
Management Services


Bringing Action to Strategy for a Mature Identity Program

What is an Identity and Access Management (IAM) Program?


Identity and access management (IAM) refers to the people, processes and technology used to create, manage, authenticate, control and remove the permissions a user (internal, external or customer) has when working with an organization’s technology resources. IAM helps manage user interactions and decrease the chances of a cyber incident launched through abused credentials. Common components of an IAM program include single sign on (SSO), access management and user authentication.


As digital transformation, compliance and work-from-home requirements grow, your security perimeter becomes more fluid and dynamic. That makes identity and access management (IAM) more crucial than ever. Our identity services can help you reach maturity – no matter where your program stands today.


Business Enablement

  • Accelerate digital transformation
  • Secure remote work
  • Improve customer identity analytics

Operational Efficiency

  • Manage human and nonhuman identities
  • Integrate identity lifecycle management into processes
  • Optimize costs

Enhanced User Experience

  • Better manage end user access privileges
  • Enhance onboarding/deboarding process
  • Curb problematic password issues

Managed Security and Compliance

  • Detect fraud and proof identities
  • Manage compliance with industry regulations
  • Detect, react to and respond to dynamic threats

Optiv’s Identity and Access Management Solutions

Identity FAST brief


Identity FAST

Our Identity Facilitated Advisory Sessions and Toolkits meet you where you are to evaluate your current IAM program, derive achievable action plans, build a case for IAM and help you gain C-suite buy-in. 


View Our Identity Fast Brief

Identity Advisory brief


Identity Advisory

The advice you need to mature your identity and access management program. Our identity advisory service can help you bridge IAM talent gaps, assess your program’s maturity, develop actionable capability blueprints and drive end user adoption.


Learn About Identity Advisory Services

Achieving Identity Program Maturity


Struggling to implement an identity program? You’re not alone. Many organizations have trouble with:


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Discussions too focused on which tool to buy and not on identifying and solving challenges

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Too much focus on “checking the boxes” for compliance

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Leadership asking, “when are we done?” – IAM is an ongoing process, not a project with a concrete end

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Loose team involvement and siloes hindering collaboration

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One-off projects leading to technology duplication

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IAM hindering business; processes are too manual and slow

How Can You Build an Identity and Access Management Framework?


Optiv-Recommended Approach and Industry Trends


Develop your enterprise objectives with senior executives and board of directors


Define your critical business processes and classify systems and supporting assets


Take stock of what you have and identify people, process and technology gaps


Prioritize and execute your program’s strategy


Continually measure performance, adapt and improve

Why Optiv Does Identity Better

Depth of Knowledge
  • 15+ identity leaders and practitioners with an average of 15 years’ experience solving complex IAM challenges
  • Proven industry and consulting experience

Related IAM Insights



Medical School Partners with Optiv to Improve Cybersecurity and Identity Management Program


We helped a leading medical research school protect 99% of their endpoints, preventing the delivery of malicious emails entirely.



Identity Modernization for Consumers


A secure customer identity program ensures customers only have access to the services and data appropriate for them through a seamless interface.



Identity Governance and Administration


Optiv’s IGA experts specialize in managing identities while keeping the user’s experience front of mind.