Accuvant Launches Palo Alto Networks Authorized Support

Denver – March 20, 2012– Accuvant, the only research-driven information security partner delivering alignment, clarity and confidence to enterprise and government clients, today announced that it has launched Palo Alto Networks Authorized Support.  This new managed service provides clients with a superior level of support and technical assistance for all Palo Alto Networks products on a 24x7x365 basis.

“Accuvant is dedicated to driving innovation and alignment with our clients and partners by building and delivering best-in-class service offerings,” said James C. Foster, Accuvant senior vice president of strategic business development. “Providing 24x7x365 technical support around the Palo Alto Networks suite of products enables us to support our clients’ security needs beyond traditional professional services. This offering gives Accuvant the ability to stand by our clients when challenges arise, and helps to ensure they have access to trained and certified experts at all times.”

Accuvant’s Palo Alto Networks Authorized Support service delivers a number of benefits, including:

  • 24x7x365 assistance provided by certified Palo Alto Networks accredited configuration experts (ACE) and certified network security engineers (CNSE);
  • Single point of contact through the entire issue resolution process, eliminating confusion and allowing for quicker response times;
  • Dedicated support phone number and email address, providing easy access to Accuvant’s Palo Alto Networks-certified analysts and engineers; and,
  • In-depth product knowledge and appliance support for Palo Alto Networks’ entire technology portfolio.

Accuvant offers a complete continuum of services that help clients assess and identify security gaps; match requirements to specific solutions based on budget, security needs, and performance; and, maintain solutions on an ongoing basis. The company is deeply committed to helping organizations effectively deploy and manage Palo Alto Networks’ next generation enterprise firewalls, and does so through a range of services including technology implementation professional services, monthly and quarterly HealthCheck programs, and ongoing support and optimization offerings.

Palo Alto Networks named Accuvant as 2011 Partner of the Year and 2010 Western Region Partner of the Year.

About Accuvant
Accuvant is the only research-driven information security partner delivering alignment between IT security and business objectives, clarity to complex security challenges and confidence in complex security decisions.

Accuvant delivers these solutions through three practice areas: Risk and Compliance Management, Accuvant LABS, and Solution Services. Based on our clients’ unique requirements, Accuvant assesses, architects and implements the policies, procedures and technologies that most efficiently and effectively protect valuable data assets.

Since 2002, more than 4,000 organizations, including 65 of the Fortune 100 and 20 of the largest U.S. Federal Agencies, have trusted Accuvant with their security challenges. Headquartered in Denver, Accuvant has offices in 36 cities across the United States and Canada. For more information, please visit, follow us on Twitter: @Accuvant, or keep in touch via Facebook:   

© 2012 Accuvant, Inc. All Rights Reserved. “Accuvant” is a registered trademark of Accuvant, Inc. 

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