Optiv + Pharmaceutical Manufacturer = Secure COVID-19 Vaccine Production


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The Situation – Secure COVID-19 Vaccine Production, Quickly


In the early stages of the COVID-19 pandemic, a global pharmaceutical manufacturer was asked to mass produce a vaccine. Prior to the pandemic, the manufacturer’s 26 facilities had very light operational security.


To accommodate increased vaccine production, maintain a high level of production quality and uptime, while also protecting their intellectual property, they needed to heavily improve their operational security.


The Solution – OT Sensors with SIEM & CMDB Integration, All in an SOC Playbook


We got right to work by installing operational technology (OT) sensors at each of the 26 manufacturing sites. Our experts then integrated the sensors into the client’s existing security information and event management (SIEM) tool, as well as their change management database (CMDB).


To optimize incident response (IR) and coordination across their global production and security teams, we also created 12 OT security operations center (SOC) playbooks.

Industry Served: Pharmaceutical

Our Starting Point:

  • Help client maintain uptime while they produce mass vaccines quickly
  • Increase the light pre-pandemic security at each facility
  • Install sensors and other security tools as rapidly as possible

Accelerating Forward:

  • Deployed OT sensors at each location
  • Created 12 OT SOC playbooks
  • Optimized client’s IR process and increased coordination

Client Outcomes

  • Deployed technology rapidly into complex environments
  • Improved security and visibility for each of the 26 manufacturing sites
  • Increased responsiveness – alerts triaged within 15 minutes
  • Valuable partnership maintained and security efforts to include all global locations

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How can we help you secure greatness?


Optiv can advise on, deploy and operate end-to-end cybersecurity programs aligned to your business goals. As the cyber advisory and solutions leader, we serve nearly 6,000 companies across every major industry. Our certified experts can help you gain the agility, security, scale and control you need to stay ahead of the competition.