A Single Partner for Everything You Need Optiv works with more than 450 world-class security technology partners. By putting you at the center of our unmatched ecosystem of people, products, partners and programs, we accelerate business progress like no other company can.
We Are Optiv Greatness is every team working toward a common goal. Winning in spite of cyber threats and overcoming challenges in spite of them. It’s building for a future that only you can create or simply coming home in time for dinner. However you define greatness, Optiv is in your corner. We manage cyber risk so you can secure your full potential.
Authorized Cybersecurity Support Services Eliminate Threats — and Disruption — With Continuous Security Support Overview Partners Benefits Solutions Expertise Request Trial Protect Your Operations Against Intrusion 24/7/365 with Cybersecurity Support Services The continued success of your organization depends on effective security that never rests. With Optiv Authorized Cybersecurity Support Services, you’ll be backed by a team of highly skilled security engineers and technicians to ensure rapid case resolution. Optiv’s certified experts and experience with today’s leading cybersecurity technologies help us deliver the industry’s most comprehensive set of support services. That means you’ll spend more time focused on managing your security program – and less time waiting on support resolution. Authorized support services include: 24/7/365 availability Fast response times – often within 30 minutes Level 1 and 2 triage and troubleshooting case management Level 3 escalation to vendor, if necessary Try our risk free – no commitment, 30-day trial and learn why clients choose Optiv for comprehensive cybersecurity support. Request Your 30-Day Trial Our Award-Winning Partnerships Optiv is an authorized support partner for the following cybersecurity technologies. Explore our world-class security solutions. Image Image Image Image Image Image Image Related Services NSAR OTAV (Bake Off) SIEM Services Technology Management Technology Rationalization Managed XDR (MXDR) Technology Partners Infrastructure Benefits of Our Cybersecurity Support Services Reduced Downtime Limit downtime and manage risk efficiently by streamlining your support operations Save Time and Resources Simplify a complex web of vendor escalation pathways Make Informed Decisions Leverage Optiv’s deep expertise to avoid making technology decisions in the dark Accelerate Trouble-Free Operations Minimize the time to resolve vendor issues Streamline Support Make a single support call for multiple vendors and technologies Optiv Security Operations Solutions Optiv’s Authorized Support Services are delivered through our SOC — the Advanced Fusion Center — and provide you with collaborative service components that ensure the execution of preventive and ongoing operational measures. Firewall Next-generation firewall Web application firewall/proxy Load balancer Network intrusion detection and prevention Web proxy SSL VPN Network access control Image Authorized Cybersecurity Support Services Our Authorized Support services, delivered 24x7x365, provide clients with a fast response to ensure quick resolutions for all device support requirements. Get Proactive Image Optimization Services Better utilize your security technologies and features as well as the networks and systems they were designed to protect. Maximize Your Investments Rely on Optiv’s Vast Security Operations Expertise 0 Global delivery centers 0 ASP Net Promoter score 0k Cases managed annually 0 Full-time security practitioners 0B Events managed annually 0k Security incidents managed annually 0+ Industry and Vendor Certifications 0k+ Organizations and Federal Agencies Served 24x7x365 0+ Vendors supported Request Your Cybersecurity Support Services Trial